TRAINING & SUPPORT
Sydasoft is committed to making SydaMED medical billing software and practice management
software the most effective and productive system for your office. We have measures
in place to ensure that you and your staff learn how to use our software quickly
and never experience a major problem with bugs, crashes...etc.
Customer Support | Medical Billing Software
Sydasoft has an extremely friendly and well-trained support staff available to you
between the hours of 8:00 a.m. and 5:00 p.m. Pacific Time on our toll-free number.
Our staff also responds to email questions 24/7, 365 days per year.
We provide training in the following methods:
- Personalized one-on-one training sessions by phone & Internet.
- Training through a local reseller.
Easy-to-Read Comprehensive Training Manual
SydaMED medical billing software
comes complete with one of the most extensive and easy to read training manuals
you can find. The manual was written by one of the most noted writers on medical
practice management software, with a keen eye to teaching novice office staff about
medical practice management and billing. This is not your standard dry technical
manual, but one that speaks clearly and directly to users who have little or no
background in medical practice management. The manual is nearly 550 pages long and
provides complete instructions into using each and every command function in SydaMED,
with extra emphasis on the billing functions. While SydaMED medical billing software
is truly simple to learn, such extensive manual can benefit advanced users and those
who wish to get the most out of the software. The manual is available in printed
& PDF form. The lighter version SydaMED-CM medical billing software comes with 220-page
Furthermore, our Help command is context sensitive, so no matter what screen you
are on, pressing F1 brings up the most pertinent Help information related to that